Yes, our glass is made of sapphire, which makes it scratch-proof. It can only be scratched by a harder material, such as a diamond. If it falls onto a hard surface, such as concrete or marble, it can shatter. The normal demands of daily wear will not affect the glass.
Yes, our high-tech ceramics are scratch-proof. They can only be scratched by a harder material, such as a diamond. If they fall onto a hard surface, such as concrete or marble, they can shatter.
A battery usually lasts for two to four years, depending on the type of watch, its size, and the energy required by its various functions. A Chronograph, for example, requires more energy than a watch that only displays hours and minutes.
Like any high-precision instrument, watch movements must be maintained regularly to ensure that they work perfectly. Unfortunately, we are not able to specify exact maintenance intervals, as they depend entirely on the watch model, climate, and level of care exercised by the watch’s owner. An approximate guide for a Quartz movement – depending on how the watch is used – is a five-years.
We recommend that you send your watch to a certified Rado Service Center. We test for watertightness when replacing the battery, in order to ensure that your watch is properly sealed. Rado recommends that the O-ring(s) and crown be replaced every time the battery is replaced.
Yes. The level of watertightness is not always understood correctly. Manufacturers usually specify water depths as indicators. For example, “Why does a watch that is supposed to be watertight at a depth of 30 meters leak in my whirlpool?” The answer, in this case, is usually: “You subjected your watch to a water pressure that was much greater than that at 30 meters.” We test our watches systematically according to predetermined standards. For 30 meters, we expose the case to an air or water pressure of 3 bar in order find any leak points.
Hardly anyone realizes that household water pressure can occasionally be nearly double that. If you hold your watch under a wide-open tap, a showerhead, a garden hose, a swimming pool pump, or a whirlpool nozzle, these standard values are exceeded by a wide margin. Watertightness can never be seen as a permanent state. The thin O-rings of the crown and case bottom are made of rubber, which undergoes a normal aging process and loses its protective properties over time. In order to ensure permanent water tightness, the watch should be checked annually by a certified Rado Service Center or Rado dealer.
Only a qualified watchmaker who is familiar with Rado products is able to evaluate whether a watch is a true Rado watch or a counterfeit.
Our advice, therefore, is to only buy your watch from an official Rado dealer who is able to guarantee that the Rado watches that he sells are genuine. Every new watch has a warranty card and certificates. Buying Rado watches online is risky.
No. In order to determine a fair market value for your watch, we recommend that you consult a serious appraiser who specializes in legacies or old watches and jewelry.
Rado does not list any repair and/or spare parts prices online. To find out the recommended prices for your Rado watch, please contact the Service Center in your area.
Rado has an international network of 6000 retailers, and more than 300 official Rado Service Centers, which provide reliable services worldwide. Click here to find the Rado Service Center closest to you: Find Service Center
